About Vanaways UK Limited
Status Disclosure Statement about our finance services, non-advised sale.
Vanaways UK Ltd, Trading as Van Sales UK is authorised and regulated by the Financial Conduct Authority (FRN 940695).
Initial Disclosure Document
Who we are
Vanaways UK Limited is a registered company in the UK, Company registration number 09467651, and is based at 68 Macrae Road, Eden Business Park, Bristol, BS20 0DD.
Vanaways UK Ltd, Trading as Van Sale UK is authorised and regulated by the Financial Conduct Authority (FRN 940695).
We take data protection seriously and are registered with the Information Commissioner’s Office on the Data Protection Register – Registration Number ZA171670.
What finance packages can we offer?
Vanaways UK Limited is a credit broker and not a lender. We can introduce you to a carefully selected group of lenders who may be able to assist in offering finance for your vehicle. Our panel of lenders is able to offer you various finance products, including but not limited to; Hire Purchase, Finance Lease, Contract Hire, and Lease Purchase.
What will you have to pay us for our services?
When acting as a credit broker we rely on commission and fees when arranging a car on contract hire, we reserve the right to charge an arrangement fee not exceeding £200 + VAT (£240). This fee is charged for our services to arrange the sale, order the vehicle, arranging the finance, and arranging free delivery to you.
How do I complain?
You can make a complaint by contacting us in writing at Vanaways UK Ltd, 68 Macrae Road, Eden Office Park, Bristol, BS20 0DD. By calling 0117 4287 721 or by emailing firstname.lastname@example.org.
We aim to resolve your complaint in a timely and professional manner. You are also able to take advantage of the BVRLA Conciliation Service to help resolve your issue, details of this are found at www.bvrla.co.uk . If you are still not satisfied then you are entitled to refer it to the Financial Ombudsman Service, Exchange Tower, London. E14 9SR.
You can get more information on the Financial Ombudsman Service at www.financial-ombudsman.org.uk. Please note that the FOS many not be able to deal with complaints from business customers.
More information on finance
When ordering a vehicle, we provide details and information about the finance type chosen for you to review before placing an order. Additionally, you can find information about different finance products available by clicking on https://www.vansalesuk.co.uk/van-finance/
For more information or further assistance please get in touch and a member of the Vanaways team will be happy to help.Make an Enquiry